Road Freight Claims Adjusting & Cargo Surveys
Maritime Services
24/7 Emergency Dispatch Desk
URGENT PORT ASSISTANCE
Where can you find Samer & Misa
E-mail Address
[email protected]
Phone Number
+355 52 222236
Elite Road Freight Claims Adjusting & Cargo Surveys Nationwide
While deeply rooted in maritime logistics, Samer & Misa Sh.p.k. operates as the premiere inland transit security provider in Albania. Utilizing our prestigious appointments as the exclusive national Lloyd’s Agent (since 1994) and European Average Agent, we deliver authoritative, independent road transit surveys and CMR liability adjusting. Headquartered at the central transport gateway of Durrës, our cargo survey division is strategically positioned to respond immediately to inland shipping terminals, customs warehouses, and road accident scenes throughout the country.
We provide a comprehensive suite of cargo loss prevention and damage mitigation services for international logistics providers, domestic trucking fleets, and leading European cargo underwriters. Our certified surveyors execute rigorous truck and container audits, verify high-security bolt seals, review temperature-controlled reefer log sheets, and assess structural transport damage under strict CMR Convention guidelines. In the event of a road transit incident, we act decisively, coordinating secure cargo transfers, repackaging, and commercial salvage to minimize financial exposure for our principals.
Key Benefits
What’s Included
FAQs
A CMR survey is an official, independent investigation into cargo damage or loss occurring during international road carriage. Because Samer & Misa is the exclusive appointed Lloyd's Agent for Albania, our physical survey findings, photographic evidence, and liability opinions are highly respected. They are automatically accepted by European cargo underwriters, transport liability clubs, and international courts when resolving CMR disputes.
Our cargo survey desk is on call 24 hours a day, 7 days a week, 365 days a year. For incidents near our primary Durrës hub or the Tirana industrial corridors, our certified surveyors can be on site within 45 minutes. For key border crossings and remote customs depots (such as Hani i Hotit, Kakavia, or Kapshtica), our mobilized survey teams will arrive at shipside or road-side within 2 to 4 hours.
Yes, absolutely. Cold-chain claims require specialized technical expertise. Our cargo surveyors inspect frozen, chilled, and pharmaceutical goods immediately upon arrival or incident notification. We verify trailer temperature recorder data, evaluate the physical cooling unit, check for proper cargo stacking/air circulation blockages, and establish exactly where and when a temperature breach occurred during transit.
Yes. Our primary focus is minimizing financial exposure. In the event of a severe highway accident, rollover, or vehicle failure, we work closely with local authorities to coordinate immediate cargo rescue. We manage the secure transfer of goods to replacement trailers or secure customs warehouses, direct repackaging, and, if required, coordinate certified commercial salvage sales to recover maximum cargo value.
We cover the entire national territory of Albania. Our surveyors regularly conduct inland surveys at all major customs terminals, commercial warehouses, and border checkpoints, including Hani i Hotit (Montenegro border), Kakavia and Kapshtica (Greece border), Qafë Thanë (North Macedonia border), and the central port and terminal zones of Durrës and Tirana.